🔄 AntiSore.com Return & Refund Policy 🔄

Your satisfaction is of the utmost importance to us at AntiSore.com. In the rare event that you are not entirely satisfied with your purchase, we're here to help with our straightforward return and refund policy.

1. Return Period

You can return most items purchased from AntiSore.com within 30 days of receipt of the item, following Amazon FBA's standard return window.

2. Eligibility for Return

To be eligible for a return: The item must be in the same condition that you received it. It should be unused and in its original packaging. Please ensure the receipt or proof of purchase is included in the return package.

 

 

3. Non-returnable Items

Please note, That certain products might not be eligible for return due to health, hygiene, or other reasons. These exceptions will be explicitly mentioned on the product page.

 

4. Return Process

To initiate a return: Visit the 'Returns' section on our website or log in to your Amazon account and navigate to the 'Return or Replace Items' option. Follow the on-screen instructions to process your return.

 

5. Refunds

Once we receive your returned item and it passes inspection: Your refund will be processed, and a credit will automatically be applied to your original payment method or as Amazon store credit. The refund process might take up to 5-7 business days, post-inspection of the returned product.

6. Shipping Costs on Returns

If the return is due to an error on our end (e.g., incorrect or defective item), we will cover the return shipping costs. Otherwise, the return shipping fee will be borne by the customer.

7. Exchanges

If you need to exchange an item due to defects or damages, please reach out to our customer service. They will guide you through the process aligned with Amazon's exchange policies.

8. Late or Missing Refunds

If you haven’t received a refund yet: First, check your bank account or credit card statement. Refunds might take some time to post due to varying processing times among financial institutions.

If you've done this and still haven't received your refund, please contact us at mailto: return@antisore.com